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  • Contact Us

    We endeavour to respond to enquiries as quickly as possible.

    +44 (0) 203 958 4303

    Email available 24/7

    enquiries@hiessik.com

    Payments & Order Information

    'hiessik.com' is powered by Shopify™
    All prices and charges are in GBP, £
    Most major payment methods are accepted on our site including Visa, MasterCard, Maestro, American Express & PayPal 
    Order processing time from HIESSIK® can vary, but orders are generally processed and dispatched within 48HRS
    When your order has been dispatched the payment method used will be charged according to the final order total - in GBP
    Orders placed on Sundays or on public holidays will be shipped as early as possible the next available working day
    After an order has been processed successfully, you will receive the item details and relevant related information to the email address and phone number provided at checkout.

    If you are attempting to complete an order without success, please contact your card issuer to authorise the transaction. If this doesn't provide a resolution, don't hesitate to contact:
     

    Personal Information & Privacy Policy

    We are committed to protecting the confidentiality of your personal information, the systems we operate with aim to ensure all your personal information remains private and is solely used for the purpose of an order or subsequent correspondence. For more information on our privacy policy, click here.

    Purchase Protection

    All orders include purchase protection - if for whatever reason you are unsatisfied with an order, you may return unwanted purchases and a refund will be processed.  Returns are still subject to our return policy, which is available here Orders placed through PayPal are subject to PayPal's own Buyer Protection, which aims to provide buyers with an extra layer of protection for peace of mind. 

     

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    SIZE GUIDE

    The latest sizing information available from the brands available on the e-Store such as Adidas (including YEEZY) & Nike.

    Use your measurements and our chart below to determine your shoe size.

    Brand UK US EU JP
    UK 6 US 6.5 EU 39 1/3 JP 240
    UK 6.5 US 7 EU 40 JP 245
    UK 7 US 7.5 EU 40 2/3 JP 250
    UK 7.5 US 8 EU 41 1/3 JP 255
    UK 8 US 8.5 EU 42 JP 260
    UK 8.5 US 9 EU 42 2/3 JP 265
    UK 9 US 9.5 EU 43 1/3 JP 270
    UK 9.5 US 10 EU 44 JP 280
    UK 10 US 10.5 EU 44 2/3 JP 285
    UK 10.5 US 11 EU 45 1/3 JP 290
    UK 11 US 11.5 EU 46 JP 295
    UK 11.5 US 12 EU 46 2/3 JP 300
    UK 12 US 12.5 EU 47 1/3 JP 305
    UK 12.5 US 13 EU 48 JP 310
    UK 13 US 13.5 EU 48 2/3 JP 315
    UK 3 US 3.5 EU 35 1/3 JP 210
    UK 3.5 US 4 EU 36 JP 215
    UK 4 US 4.5 EU 36 2/3 JP 220
    UK 4.5 US 5 EU 37 1/3 JP 225
    UK 5 US 5.5 EU 38 JP 230
    UK 5.5 US 6 EU 38 2/3 JP 235
    UK 6 US 6.5 EU 39 1/3 JP 240
    UK 6.5 US 7 EU 40 JP 245
    UK 7 US 7.5 EU 40 2/3 JP 250
    UK 7.5 US 8 EU 41 1/3 JP 255
    UK 8 US 8.5 EU 42 JP 260
    UK 10K US 10.5 EU 28
    UK 10.5K US 11 EU 28.5
    UK 11K US 11.5 EU 29
    UK 11.5K US 12 EU 30
    UK 12K US 12.5 EU 30.5
    UK 12.5K US 13 EU 31
    UK 13K US 13.5 EU 31.5
    UK 13.5K US 1 EU 32
    UK 1 US 1.5 EU 33
    UK 1.5 US 2 EU 33.5
    UK 2 US 2.5 EU 34
    UK 2.5 US 3 EU 35
    UK 3 US 3.5 EU 35.5
    UK 3.5 US 4 EU 36
    UK 1K US 1 EU 17
    UK 2K US 2.5 EU 18
    UK 3K US 3.5 EU 19
    UK 4K US 4.5 EU 20
    UK 5K US 5.5 EU 21
    UK 5.5K US 6 EU 22
    UK 6K US 6.5 EU 23
    UK 6.5K US 7 EU 23.5
    UK 7K US 7.5 EU 24
    UK 7.5K US 8 EU 25
    UK 8K US 8.5 EU 25.5
    UK 8.5K US 9 EU 26
    UK 9K US 9.5 EU 26.5
    UK 9.5K US 10 EU 27
    UK 6 US 7 EU 40 JP 25 CM
    UK 6.5 US 7.5 EU 40.5 JP 25.5 CM
    UK 7 US 8 EU 41 JP 25.5 CM
    UK 7.5 US 8.5 EU 41.5 JP 26 CM
    UK 8 US 9 EU 42 JP 26.5 CM
    UK 8.5 US 9.5 EU 42.5 JP 27 CM
    UK 9 US 10 EU 43 JP 27.5 CM
    UK 9.5 US 10.5 EU 43.5 JP 28 CM
    UK 10 US 11 EU 44 JP 28.5 CM
    UK 10.5 US 11.5 EU 44.5 JP 29 CM
    UK 11 US 12 EU 45 JP 29.5 CM
    UK 11.5 US 12.5 EU 45.5 JP 30 CM
    UK 12 US 13 EU 46 JP 30.5 CM
    UK 12.5 US 13.5 EU 46.5 JP 31 CM
    UK 13 US 14 EU 47 JP 31.5 CM
    UK 2.5 US 5 EU 35.5
    UK 3 US 5.5 EU 36
    UK 3.5 US 6 EU 36.5
    UK 4 US 6.5 EU 37.5
    UK 4.5 US 7 EU 38
    UK 5 US 7.5 EU 38.5
    UK 5.5 US 8 EU 39
    UK 6 US 8.5 EU 40
    UK 6.5 US 9 EU 40.5
    UK 7 US 9.5 EU 41
    UK 7.5 US 10 EU 42
    UK 8 US 10.5 EU 42.5
    UK 8.5 US 11 EU 43
    UK 9 US 11.5 EU 44
    UK 9.5 US 12 EU 44.5